Course Module Curriculum

    1. Intro: Use Zendesk to address customer inquiries

    2. Zendesk Settings: Manage emails coming From Zendesk to Outlook

    3. Zendesk Chat Settings: Turn Off "Alert" Sound

    4. Video: Use Zendesk to respond to email and chat

    5. Scavenger Hunt: Use Zendesk to respond to email and chat

About this course

  • 5 lessons
  • 0.5 hours of video content