NHT Appendix: Dsco's Advanced Catalog Services
Best practices for fielding customer inquiries regarding the advance catalog services feature.
Course Overview
Pre-Knowledge Check
Value Prop
First Steps
Portal View for Retailers & Suppliers
Knowledge Base
Scavenger Hunt: Knowledge Base
Retailer-Specific
Your Turn: Retailer-Specific
Scavenger Hunt: Knowledge Base: Retailer Specific
Go-To Internal Resources
Scavenger Hunt: Common Questions & Common Responses
Expect Change & Stay Current
Key Takeaways
Post-Knowledge Check
Course Feedback