Continuing Education: Using Playbooks for Global Operations
This training introduces playbooks: their purpose, their structure, their use, and their benefits to you, your team, your clients, and Rithum.
Introduction
What is a Playbook
Playbook Locations and More Information
The Parts of a Playbook
Work Breakdown Structure (WBS)
Standard Operating Procedures (SOPs)
Deliverables
Key Takeaways
Knowledge Check
Survey