Products
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Order Management
CourseIn this course you will learn about order management.
Free
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Continuing Education: Using Playbooks for Global Operations
CourseThis training introduces playbooks: their purpose, their structure, their use, and their benefits to you, your team, your clients, and Rithum.
Free
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Introduction to Error Resolution
CourseThis course introduces errors and research methods for Rithum employees in Support, Managed Services, and Launch who regularly review error messages on behalf of clients.
Free
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Continuing Education: Mastering Client Concerns with Confidence
CourseIn this course, we will look at how to master client concerns with confidence. How to apply critical thinking to customer demands and urgencies, a process to tackle requests and key strategies for prioritizing work while educating the customer.
Free
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Continuing Education: Platform Features For Guidance & Growth
CourseIn this course, you will understand that advisor provides curated, customer-specific recommendations in order to help our customers succeed and grow, leveraging products tags and what recommendations are built into the advisor platform
Free
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Continuing Education: Leveraging Platform Reports for Strategy Insights
CourseThis course introduces Rithum's ChannelAdvisor internal tools portal and the Phoenix internal tool, for troubleshooting and researching issues within the Catalog in Rithum's ChannelAdvisor Complete platform.
Free