Products
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Value Selling 101
CourseWelcome to our introductory course on Value Selling. Although not exhaustive, this course is crafted to equip you with the essential tools for effective discovery, building credibility, and using differentiators.
Free
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Continuing Education: The 5 Whys
CourseThis course introduces the concept of "5 Whys" and demonstrates the benefits of asking the right questions to reach the root cause once a problem or a risk is identified.
Free
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Recommendations and Performance Health
CourseLearn more about ChannelAdvisor's Advisor including what it is, how it works, and how it serves as a beneficial tool for clients.
Free
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Continuing Education: Introduction to Phoenix
CourseThis course introduces Rithum's ChannelAdvisor internal tools portal and the Phoenix internal tool, for troubleshooting and researching issues within the Catalog in Rithum's ChannelAdvisor Complete platform.
Free
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AmazonQ: Operations Training
Course5.0 average rating (2 reviews)This course provides an introduction to AmazonQ, a chatbot used to answer questions referencing the ChannelAdvisor Knowledge Center Enterprise and API Documentation knowledge bases.
Free
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Product Release: Operations Expectations
CourseThis course provides an understanding of the Product Release Process, Product Pillars, and expectations related to maintaining expertise on the platforms we support.
Free